Política de cancelación
PURCHASE OPTIONS CANCELLATION POLICY
Last Updated: May 21, 2026
Thank you for shopping with Titilio.com, also operating as Titilio Life Labs.
This Purchase Options Cancellation Policy explains how cancellations, changes, renewals, billing, refunds, and customer responsibilities work for subscription purchases, recurring orders, pre-orders, try-before-you-buy offers, or any other purchase option offered on Titilio.com.
By purchasing a product through a subscription, recurring purchase, or any other purchase option on Titilio.com, you agree to this policy, our Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy, and any purchase terms displayed at checkout.
1. PURCHASE OPTIONS
Titilio.com may offer certain purchase options from time to time, including:
Subscriptions.
Recurring purchases.
Subscribe & Save offers.
Pre-orders.
Backorders.
Bundles with recurring billing.
Other purchase options displayed at checkout.
Not all products may be available with purchase options.
Purchase options may be changed, removed, restricted, or discontinued at any time.
2. SUBSCRIPTIONS AND RECURRING ORDERS
If you purchase a subscription or recurring product, you authorize Titilio.com and our payment providers to charge your selected payment method automatically according to the subscription schedule shown at checkout.
This may include recurring charges for the product price, applicable taxes, shipping fees, and any other charges displayed at checkout.
The subscription will continue until you cancel it according to this policy.
3. CUSTOMER RESPONSIBILITY
You are responsible for reviewing all subscription details before completing your purchase, including:
Product selected.
Quantity.
Price.
Discounts.
Shipping charges.
Billing frequency.
Renewal schedule.
Cancellation terms.
Delivery address.
Payment method.
By completing a subscription purchase, you confirm that you understand the recurring billing terms.
4. HOW TO CANCEL A SUBSCRIPTION
You may cancel your subscription through the subscription management link, customer account portal, or cancellation method provided after purchase, when available.
If you cannot access your subscription management link or account portal, contact us at:
info@titilio.com
Please include:
Your full name.
Order number.
Email address used at checkout.
Subscription product.
A clear request to cancel your subscription.
5. WHEN TO CANCEL
To avoid being charged for your next recurring order, you must cancel your subscription before the next billing date.
We recommend canceling at least 48 hours before your next scheduled renewal date to allow time for processing.
If your subscription has already renewed, been charged, processed, fulfilled, or shipped, we may not be able to cancel that order.
6. ORDERS ALREADY PROCESSED OR SHIPPED
Canceling a subscription stops future recurring charges.
Canceling a subscription does not automatically cancel, refund, or reverse an order that has already been processed, charged, fulfilled, or shipped.
If a recurring order has already shipped, it will be handled according to our Return & Refund Policy.
7. REFUNDS FOR SUBSCRIPTION ORDERS
Subscription orders are subject to our Return & Refund Policy.
Refunds are not guaranteed simply because a subscription was renewed.
If you believe a billing error occurred, contact us as soon as possible at:
info@titilio.com
Refund eligibility will be reviewed according to our policies, order status, product condition, and applicable law.
8. CHANGING OR PAUSING A SUBSCRIPTION
When available, you may be able to change, pause, skip, or update your subscription through your customer account or subscription management portal.
Available changes may include:
Changing delivery frequency.
Changing product quantity.
Updating shipping address.
Updating payment method.
Skipping a delivery.
Pausing a subscription.
Canceling future renewals.
Changes must be made before the next billing date.
We cannot guarantee changes once an order has already been processed, charged, fulfilled, or shipped.
9. PAYMENT METHOD AND FAILED PAYMENTS
You are responsible for keeping your payment method accurate, current, and valid.
If your payment method fails, your subscription order may be delayed, retried, paused, or canceled.
Titilio.com may attempt to process the payment again according to the subscription system, payment provider, or platform rules.
We are not responsible for delays caused by failed payments, expired cards, insufficient funds, incorrect billing information, or payment provider issues.
10. SHIPPING ADDRESS UPDATES
You are responsible for keeping your shipping address accurate and updated before each renewal.
Titilio.com is not responsible for subscription orders shipped to an incorrect, outdated, incomplete, or undeliverable address provided by the customer.
If you need to update your shipping address, do so before the next billing date.
If an order has already been processed or shipped, address changes may not be possible.
11. PRICE CHANGES
Subscription prices, discounts, shipping rates, product availability, taxes, and offers may change over time.
If required by applicable law or platform rules, we may notify you before certain material changes take effect.
We reserve the right to modify, discontinue, or cancel subscription offers at any time.
12. PRODUCT AVAILABILITY
Subscription products are subject to availability.
If a subscription product becomes unavailable, delayed, discontinued, out of stock, or unable to be fulfilled, Titilio.com may:
Delay the shipment.
Substitute only if permitted and clearly communicated.
Cancel the affected subscription order.
Cancel the subscription.
Issue a refund for the unavailable item when appropriate.
Contact you with available options.
13. DISCOUNTS AND PROMOTIONS
Subscription discounts, Subscribe & Save offers, promotional pricing, coupon codes, affiliate codes, or limited-time offers may be subject to restrictions.
Discounts may apply only to the first order or may apply to recurring orders only when clearly stated.
Titilio.com reserves the right to remove, change, reject, or cancel discounts that are expired, unauthorized, misused, or applied incorrectly.
14. PRE-ORDERS AND BACKORDERS
If Titilio.com offers pre-orders or backorders, the estimated shipping date will be communicated when available.
Estimated dates are not guaranteed and may change due to supplier delays, inventory delays, fulfillment issues, carrier delays, or circumstances outside our control.
If a pre-order or backorder is delayed, we may contact you with updated information and available options when required.
15. TRY-BEFORE-YOU-BUY OFFERS
If Titilio.com offers a try-before-you-buy option, the terms of that offer will be displayed at checkout or in the offer details.
You are responsible for understanding the trial period, return requirements, billing date, cancellation deadline, and product condition requirements before completing the purchase.
If the product is not returned or canceled according to the offer terms, your payment method may be charged.
16. U.S. SALES AND SHIPPING ONLY
Titilio.com currently sells and ships only within the United States of America.
Subscription orders, recurring orders, pre-orders, backorders, and other purchase options are available only for eligible U.S. shipping addresses.
We do not currently sell or ship to other countries.
17. CANCELLATION BY TITILIO.COM
Titilio.com reserves the right to cancel, suspend, or refuse any subscription, recurring order, pre-order, backorder, or purchase option at any time.
Reasons may include:
Product unavailability.
Payment failure.
Fraud risk.
Chargeback activity.
Incorrect information.
Shipping restrictions.
Abuse of promotions.
Violation of our policies.
Orders outside the United States.
Operational or fulfillment limitations.
18. CUSTOMER SUPPORT
If you need help canceling, changing, pausing, or reviewing a purchase option, contact us at:
info@titilio.com
Please include your order number and the email address used at checkout.
19. POLICY UPDATES
Titilio.com may update this Purchase Options Cancellation Policy from time to time.
When we update it, we will revise the “Last Updated” date above.
Your continued use of Titilio.com or any active purchase option after changes are posted means you accept the updated policy.
20. CONTACT US
If you have questions about this Purchase Options Cancellation Policy, please contact us at:
Titilio.com / Titilio Life Labs
Email: info@titilio.com
Titilio Life Labs
Where Science Meets Performance.
To Your Health, Peace and Lasting Success.
