SMS & EMAIL MARKETING TERMS
Last Updated: May 21, 2026
These SMS & Email Marketing Terms apply to promotional, transactional, automated, and informational communications sent by Titilio.com, also operating as Titilio Life Labs (“Titilio,” “we,” “us,” or “our”).
By providing your email address, phone number, or other contact information to Titilio.com, you agree to these SMS & Email Marketing Terms, our Privacy Policy, Terms of Service, Cookie Policy, and any other policies posted on Titilio.com.
1. COMMUNICATIONS FROM TITILIO.COM
Titilio.com may send communications by email, SMS, MMS, phone, or other electronic methods when permitted by law and when you provide the required contact information or consent.
Communications may include:
Order confirmations.
Shipping updates.
Delivery updates.
Customer support messages.
Account notifications.
Abandoned cart reminders.
Back-in-stock alerts.
Product updates.
Promotional offers.
Discount codes.
Newsletter messages.
Affiliate program communications.
Brand announcements.
Review requests.
Survey requests.
Legal or policy updates.
2. TRANSACTIONAL MESSAGES
Transactional messages are communications related to your order, account, purchase, shipping, customer support request, subscription, payment, refund, return, or other service-related matter.
Transactional messages may be sent even if you are not subscribed to promotional marketing.
These messages may include:
Order confirmation.
Payment confirmation.
Shipping confirmation.
Tracking updates.
Delivery notifications.
Return or refund updates.
Subscription notices.
Account security messages.
Customer support replies.
Policy or legal notices.
3. MARKETING EMAILS
If you subscribe to email marketing, create an account, enter your email in a form, make a purchase and opt in where required, or otherwise provide permission where required, Titilio.com may send you marketing emails.
Marketing emails may include:
Promotional offers.
Discount codes.
Product launches.
Product education.
Wellness content.
Beauty and performance content.
Affiliate or creator announcements.
Brand updates.
Abandoned cart reminders.
Win-back campaigns.
Seasonal promotions.
Special offers.
4. SMS AND MMS MARKETING
If you provide your phone number and opt in to SMS or MMS marketing where required, Titilio.com may send you text messages.
SMS or MMS messages may include:
Promotional offers.
Discount codes.
Cart reminders.
Checkout reminders.
Product updates.
Back-in-stock alerts.
Order updates.
Shipping updates.
Subscription reminders.
Brand announcements.
Customer service messages.
Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS or MMS marketing is not required as a condition of purchasing any product from Titilio.com.
5. ABANDONED CART AND CHECKOUT REMINDERS
If you provide your email address or phone number during checkout, on a form, through an opt-in checkbox, or through another approved method, Titilio.com may send abandoned cart or checkout reminders where permitted by law and platform rules.
These messages may remind you about products left in your cart, incomplete checkout, available offers, or related product information.
You may opt out of marketing messages at any time.
6. CONSENT
By subscribing, checking an opt-in box, entering your contact information, signing up for offers, creating an account, participating in promotions, or otherwise giving permission where required, you authorize Titilio.com to contact you using the information provided.
For SMS marketing, you confirm that you are the owner or authorized user of the phone number provided.
You agree to notify us if your phone number or email address changes.
7. OPTING OUT OF EMAIL MARKETING
You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our marketing emails.
After unsubscribing, you may still receive transactional or service-related emails when necessary.
Please allow reasonable time for unsubscribe requests to be processed.
8. OPTING OUT OF SMS MARKETING
You may opt out of SMS or MMS marketing at any time by replying:
STOP
You may also follow any opt-out instructions included in the message.
After you opt out, you may receive one final confirmation message confirming that you have been unsubscribed.
If you want to receive SMS marketing again later, you may need to opt in again.
9. HELP OR SUPPORT BY SMS
If SMS support commands are available, you may reply:
HELP
You may also contact us at:
info@titilio.com
10. NO GUARANTEE OF DELIVERY
Titilio.com does not guarantee that emails, SMS messages, MMS messages, or other electronic communications will always be delivered, opened, received, or displayed correctly.
Delivery may be affected by:
Carrier filtering.
Email provider filtering.
Spam folders.
Blocked numbers.
Device settings.
Incorrect contact information.
Network issues.
Platform limitations.
User opt-out settings.
Technical errors.
Third-party service issues.
11. MESSAGE AND DATA RATES
Message and data rates may apply to SMS and MMS messages.
Your mobile carrier may charge you according to your wireless plan.
Titilio.com is not responsible for carrier charges, data fees, SMS fees, MMS fees, or other charges from your service provider.
12. CARRIER RESPONSIBILITY
Wireless carriers are not liable for delayed or undelivered messages.
SMS and MMS delivery may depend on your carrier, device, location, signal, and service plan.
13. ACCURATE CONTACT INFORMATION
You are responsible for providing accurate and current contact information.
Titilio.com is not responsible for communications sent to an incorrect, outdated, reassigned, misspelled, or unauthorized email address or phone number provided by you.
If you provide a phone number or email address that belongs to someone else, you may be responsible for any resulting claims, complaints, costs, or damages.
14. EMAIL COMPLIANCE
Titilio.com aims to send commercial emails in a truthful and compliant manner.
We do not knowingly use false or misleading header information.
We do not knowingly use deceptive subject lines.
Marketing emails include a way to unsubscribe.
Marketing emails may identify Titilio.com as the sender or advertiser where required.
15. SMS COMPLIANCE
Titilio.com aims to send SMS and MMS messages in a compliant manner.
We may use automated technology, where permitted, to send SMS or MMS messages after proper consent has been obtained.
You may revoke SMS consent at any time by replying STOP or by contacting us.
16. THIRD-PARTY SERVICE PROVIDERS
Titilio.com may use third-party service providers to send and manage email, SMS, MMS, abandoned cart reminders, marketing automation, customer support, and related communications.
These providers may process your contact information according to our Privacy Policy and their own terms and privacy policies.
17. MARKETING PERSONALIZATION
We may personalize marketing communications based on:
Products viewed.
Products purchased.
Cart activity.
Checkout activity.
Email clicks.
SMS clicks.
Affiliate links used.
Coupon codes used.
Customer preferences.
Website activity.
Marketing engagement.
You can review our Privacy Policy and Cookie Policy for more information about how data may be used for marketing and personalization.
18. AFFILIATE AND PARTNER COMMUNICATIONS
If you apply to or participate in the Titilio.com Affiliate Program, we may send you affiliate-related emails or messages about:
Application status.
Program updates.
Commission information.
Payout reminders.
Compliance rules.
Policy changes.
Promotional opportunities.
Affiliate links or coupon codes.
Content approval requests.
Partner support.
Affiliate program communications may be necessary to operate the program.
19. HEALTH AND WELLNESS CONTENT
Marketing communications from Titilio.com may include wellness, supplement, beauty, hydration, digestion, recovery, routine, lifestyle, or performance-related content.
This content is for general informational and wellness purposes only.
It is not medical advice.
Titilio Life Labs products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or have questions about whether a product is right for you.
20. PROMOTIONS AND DISCOUNTS
Promotional messages may include discount codes, offers, bundles, free shipping offers, limited-time promotions, or special campaigns.
All offers are subject to change, restriction, expiration, cancellation, and availability.
Discounts may not be combinable unless expressly stated.
Titilio.com reserves the right to modify or cancel promotions at any time.
21. PRIVACY
Your use of email and SMS marketing is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, share, store, and protect personal information.
22. CHANGES TO THESE TERMS
Titilio.com may update these SMS & Email Marketing Terms from time to time.
When we update them, we will revise the “Last Updated” date above.
Your continued participation in email, SMS, MMS, or other communications after updates are posted means you accept the updated terms.
23. CONTACT US
If you have questions about these SMS & Email Marketing Terms, or if you need help with your communication preferences, please contact us at:
Titilio.com / Titilio Life Labs
Email: info@titilio.com
Titilio Life Labs
Where Science Meets Performance.
To Your Health, Peace and Lasting Success.
