Privacy policy
PRIVACY POLICY
Last Updated: May 21, 2026
This Privacy Policy explains how Titilio.com, also operating as Titilio Life Labs (“Titilio,” “we,” “us,” or “our”), collects, uses, shares, stores, protects, and processes personal information when you visit our website, purchase products, create an account, subscribe to email or SMS marketing, interact with our advertisements, participate in our affiliate program, contact customer support, or otherwise use our services.
By using Titilio.com, you agree to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our website or services.
1. WHO WE ARE
Titilio.com is an ecommerce brand offering wellness, supplement, beauty, personal care, food, beverage, lifestyle, and performance-related products.
Titilio.com currently sells and ships only within the United States of America.
2. INFORMATION WE COLLECT
We may collect personal information directly from you, automatically from your device, and from third-party service providers that help us operate our business.
A. Information You Provide Directly
We may collect information you provide when you:
Place an order.
Create an account.
Subscribe to email or SMS marketing.
Contact customer support.
Submit a form.
Use a discount code.
Leave a review.
Participate in a survey.
Join or apply to our affiliate program.
Interact with our website, campaigns, or promotions.
This information may include:
Name.
Email address.
Phone number.
Billing address.
Shipping address.
Account login information.
Order details.
Customer support messages.
Marketing preferences.
Product reviews.
Survey responses.
Affiliate application details.
Payment-related information.
Any other information you choose to provide.
B. Order and Transaction Information
When you make a purchase, we may collect information related to your order, including:
Products purchased.
Order date.
Order value.
Discounts or coupon codes used.
Affiliate links or codes used.
Shipping details.
Billing details.
Payment status.
Refunds, returns, cancellations, or chargebacks.
Customer account history.
Fraud prevention signals.
We do not directly store full credit card numbers. Payment information is processed by third-party payment providers and ecommerce platforms.
C. Website, Device, and Usage Information
When you visit Titilio.com, we may automatically collect information such as:
IP address.
Device type.
Browser type.
Operating system.
Pages viewed.
Products viewed.
Links clicked.
Time spent on the website.
Referring website.
Approximate location based on IP address.
Cart activity.
Checkout activity.
Cookie identifiers.
Advertising identifiers.
Analytics data.
Session activity.
Website performance information.
D. Marketing and Advertising Information
We may collect information about how you interact with our marketing, including:
Email opens and clicks.
SMS interactions.
Ad clicks.
Landing page visits.
Affiliate links used.
Coupon codes used.
Campaign source.
Retargeting activity.
Website behavior after clicking an ad.
Product interest signals.
Audience segment information.
E. Affiliate Program Information
If you apply to or participate in the Titilio.com Affiliate Program, including through Shopify Collabs or another affiliate platform, we may collect:
Name.
Email address.
Phone number.
Business name.
Website or social media profiles.
Affiliate application information.
Affiliate links.
Coupon code usage.
Referral activity.
Commission history.
Sales generated.
Payment information.
Tax or identity information when required.
Compliance review information.
Promotional content submitted for approval.
Communication history related to the affiliate program.
F. Information From Third Parties
We may receive information from third-party partners and service providers, including:
Shopify.
Payment processors.
Shipping providers.
Fulfillment partners.
Email marketing platforms.
SMS marketing platforms.
Affiliate platforms.
Advertising platforms.
Analytics providers.
Fraud prevention tools.
Customer service tools.
Review platforms.
Social media platforms.
Marketing technology providers.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Process orders.
Accept payments.
Ship products.
Confirm purchases.
Provide customer support.
Manage refunds, returns, disputes, and chargebacks.
Create and manage customer accounts.
Send order confirmations and shipping updates.
Send email and SMS marketing when allowed.
Provide discounts, promotions, and offers.
Personalize your shopping experience.
Recommend products.
Improve our website, products, offers, and customer experience.
Run analytics and performance tracking.
Measure advertising effectiveness.
Retarget website visitors.
Track affiliate referrals and commissions.
Operate our affiliate program.
Detect, prevent, and investigate fraud.
Protect our business, customers, website, and payment partners.
Comply with legal obligations.
Enforce our Terms of Service, Affiliate Terms, Refund Policy, Shipping Policy, and other policies.
Respond to lawful requests and legal processes.
4. EMAIL AND SMS MARKETING
If you sign up for email or SMS marketing, we may send you promotional messages, product updates, offers, abandoned cart reminders, brand communications, and other marketing content.
You may unsubscribe from marketing emails by clicking the unsubscribe link in any email.
You may opt out of SMS messages by replying STOP or following the instructions provided in the message.
Transactional messages, such as order confirmations, shipping updates, customer service replies, account notifications, and legal notices, may still be sent when necessary.
5. COOKIES, PIXELS, AND TRACKING TECHNOLOGIES
Titilio.com may use cookies, pixels, tags, scripts, software development kits, server-side tracking, and similar technologies to operate the website and improve your experience.
These technologies may be used for:
Website functionality.
Cart and checkout operation.
Account login.
Analytics.
Fraud prevention.
Advertising.
Retargeting.
Affiliate tracking.
Performance measurement.
Personalized content.
Remembering preferences.
Understanding customer behavior.
We may use third-party tools such as Shopify, Meta, Google, TikTok, Pinterest, email/SMS platforms, affiliate platforms, analytics providers, and advertising partners.
You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
If Titilio.com displays a cookie banner or privacy preference tool, you may use that tool to manage your preferences where available.
6. TARGETED ADVERTISING AND RETARGETING
We may use advertising platforms to show you relevant ads based on your interaction with Titilio.com.
This may include retargeting ads after you visit our website, view products, add products to your cart, begin checkout, or interact with our content.
We may share limited information with advertising partners to measure performance, improve ads, and deliver more relevant marketing.
We do not sell your personal information for money.
However, some privacy laws may define certain advertising, analytics, cookie, pixel, retargeting, affiliate tracking, or data-sharing activities as a “sale,” “sharing,” or “targeted advertising.”
Where required by law, you may have the right to opt out of those activities.
7. HOW WE SHARE PERSONAL INFORMATION
We may share personal information with trusted third parties that help us operate our business, including:
Ecommerce platforms.
Payment processors.
Shipping carriers.
Fulfillment providers.
Email marketing providers.
SMS marketing providers.
Advertising platforms.
Analytics providers.
Affiliate platforms.
Fraud prevention providers.
Customer service tools.
Review platforms.
Professional advisors.
Legal, accounting, and compliance providers.
We may also share information when necessary to:
Process orders.
Deliver products.
Provide customer support.
Detect and prevent fraud.
Resolve disputes.
Comply with applicable laws.
Respond to legal requests.
Protect our rights, customers, business, website, and payment partners.
Enforce our terms and policies.
Complete a business transaction such as a merger, acquisition, financing, sale, restructuring, or transfer of assets.
8. SHOPIFY AND THIRD-PARTY PLATFORM PROCESSING
Titilio.com is powered by Shopify and may use Shopify services to operate our ecommerce store, checkout, payments, analytics, customer accounts, fraud prevention, and related services.
Shopify may process personal information according to its own privacy policies and terms.
You can review Shopify’s Consumer Privacy Policy at:
https://www.shopify.com/legal/privacy/consumers
You can also review Shopify privacy controls at:
https://privacy.shopify.com/en
9. PAYMENT INFORMATION
Payments are processed by third-party payment providers.
We do not directly store full credit card numbers, debit card numbers, or complete payment credentials.
Payment providers may collect and process payment information according to their own privacy policies, terms, and security practices.
10. SHIPPING AND FULFILLMENT
We may share necessary order and shipping information with fulfillment partners, warehouses, suppliers, shipping carriers, logistics providers, and related service providers to process and deliver your order.
This may include your name, shipping address, phone number, email address, order contents, and delivery details.
11. AFFILIATE PROGRAM DATA
If you participate in the Titilio.com Affiliate Program, we may use your personal information to:
Review your application.
Approve or reject your participation.
Create affiliate links and coupon codes.
Track referrals and commissions.
Monitor compliance.
Prevent fraud.
Process payouts.
Communicate program updates.
Investigate violations of our affiliate rules.
Comply with tax, legal, payment, and reporting obligations.
We may withhold, review, reverse, or cancel affiliate payouts connected to fraud, chargebacks, refunds, misleading advertising, fake claims, non-compliant promotion, or violations of our Affiliate Terms & Conditions.
12. USER-GENERATED CONTENT
If you submit reviews, testimonials, photos, videos, comments, messages, or other content to Titilio.com, we may display that content on our website, ads, emails, social media, product pages, or promotional materials, where permitted by law and platform rules.
Do not submit content that you do not want to be public.
13. HEALTH AND WELLNESS INFORMATION
Titilio.com sells wellness-related products, but we are not a medical provider.
We do not intentionally collect medical records, diagnoses, prescription information, or protected health information.
If you voluntarily provide health-related information through reviews, surveys, customer support, affiliate content, or other communications, we may use that information only to respond to you, provide support, improve our products and services, investigate claims, comply with legal obligations, or enforce our policies.
Please do not send sensitive medical information unless necessary.
14. CHILDREN’S PRIVACY
Titilio.com is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
If you believe a child has provided personal information to us, please contact us at:
info@titilio.com
15. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards to help protect personal information.
However, no website, platform, payment system, transmission method, or storage system is 100% secure.
You are responsible for keeping your account login information confidential.
If you believe your account or personal information has been compromised, please contact us immediately at:
info@titilio.com
16. DATA RETENTION
We keep personal information for as long as reasonably necessary to:
Provide our services.
Process orders.
Maintain business records.
Comply with legal obligations.
Resolve disputes.
Prevent fraud.
Enforce our agreements.
Operate our affiliate program.
Improve our business.
Protect our legal rights.
Retention periods may vary depending on the type of information, the reason it was collected, and legal or operational requirements.
17. YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Request a copy of your personal information.
Opt out of certain sharing or targeted advertising.
Opt out of marketing communications.
Limit certain uses of sensitive personal information, where applicable.
Appeal a denied privacy request, where required by law.
To exercise your privacy rights, contact us at:
info@titilio.com
Please include the subject line:
Privacy Request
We may need to verify your identity before processing your request.
18. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
These rights may include:
The right to know what personal information we collect.
The right to know how we use personal information.
The right to know how we share personal information.
The right to request deletion of personal information.
The right to request correction of inaccurate personal information.
The right to opt out of sale or sharing of personal information.
The right to limit the use of sensitive personal information, where applicable.
The right not to be discriminated against for exercising privacy rights.
We do not sell personal information for money.
However, certain advertising, analytics, cookie, pixel, retargeting, or affiliate tracking activities may be considered “sharing,” “targeted advertising,” or a “sale” under some privacy laws.
California residents may contact us at:
info@titilio.com
19. CATEGORIES OF PERSONAL INFORMATION COLLECTED
In the past 12 months, we may have collected the following categories of personal information:
Identifiers, such as name, email address, phone number, IP address, billing address, and shipping address.
Commercial information, such as products purchased, cart activity, order history, discounts used, affiliate codes used, and customer preferences.
Internet or network activity, such as website visits, page views, clicks, browser data, device information, and session activity.
Geolocation information, such as approximate location based on IP address.
Customer support information, such as messages, emails, chat communications, and support requests.
Marketing information, such as email engagement, SMS engagement, ad interactions, affiliate links, coupon codes, campaign performance, and retargeting data.
Affiliate information, such as application data, referral activity, commission data, promotional content, and payment information.
Inferences, such as product interests, purchase preferences, customer segments, and marketing preferences.
20. SOURCES OF PERSONAL INFORMATION
We may collect personal information from:
You directly.
Your device or browser.
Your purchases.
Your customer account.
Your email or SMS interactions.
Your customer support communications.
Affiliate links and coupon codes.
Shopify and ecommerce tools.
Payment processors.
Shipping partners.
Advertising platforms.
Analytics providers.
Fraud prevention tools.
Social media platforms.
Marketing platforms.
Affiliate platforms.
21. BUSINESS OR COMMERCIAL PURPOSES FOR COLLECTION
We collect personal information for the following purposes:
Order processing.
Payment processing.
Product shipping.
Customer support.
Marketing.
Advertising.
Retargeting.
Analytics.
Affiliate tracking.
Fraud prevention.
Security.
Business operations.
Legal compliance.
Dispute resolution.
Website improvement.
Product development.
Policy enforcement.
22. DO NOT SELL OR SHARE MY PERSONAL INFORMATION
We do not sell personal information for money.
Some use of cookies, pixels, analytics, advertising tools, retargeting technologies, affiliate tracking, or other data-sharing tools may be considered “sale,” “sharing,” or “targeted advertising” under certain privacy laws.
To request an opt-out, contact us at:
info@titilio.com
Please include the subject line:
Do Not Sell or Share My Personal Information Request
You may also adjust your cookie settings through your browser or available cookie preference tools on our website.
23. GLOBAL PRIVACY CONTROL
Some browsers and extensions allow users to send a Global Privacy Control signal.
Where required by applicable law and where technically feasible, we will treat recognized Global Privacy Control signals as a request to opt out of sale, sharing, or targeted advertising for that browser or device.
24. AUTHORIZED AGENTS
Where allowed by law, you may authorize another person or entity to submit a privacy request on your behalf.
We may require proof that the person or entity is authorized to act for you and may also require you to verify your identity directly with us.
25. NO DISCRIMINATION
Titilio.com will not discriminate against you for exercising your privacy rights.
This means we will not deny you products, charge you a different price, or provide a different level of service simply because you submitted a valid privacy request.
26. INTERNATIONAL USERS
Titilio.com currently sells and ships only within the United States.
If you access our website from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.
By using our website, you understand that privacy laws in the United States may differ from those in your country.
27. THIRD-PARTY WEBSITES AND LINKS
Titilio.com may contain links to third-party websites, platforms, social media pages, payment providers, affiliate tools, or other services.
We are not responsible for the privacy practices, content, policies, or security of third-party websites.
You should review the privacy policies of any third-party services you use.
28. SOCIAL MEDIA AND PUBLIC PLATFORMS
If you interact with Titilio.com on social media platforms, your interactions may be visible to other users and processed by the platform according to its own privacy policy.
We are not responsible for how social media platforms collect, use, or share your information.
29. FRAUD PREVENTION AND SECURITY
We may use personal information to detect, prevent, investigate, or respond to:
Fraudulent orders.
Suspicious payment activity.
Chargebacks.
Unauthorized account access.
Affiliate abuse.
Coupon abuse.
Bot traffic.
Fake accounts.
Policy violations.
Security incidents.
Illegal activity.
We may share information with fraud prevention providers, payment processors, ecommerce platforms, law enforcement, or other parties when necessary to protect our business and customers.
30. LEGAL COMPLIANCE
We may use or disclose personal information when necessary to:
Comply with applicable law.
Respond to subpoenas, court orders, or legal requests.
Cooperate with government or law enforcement agencies.
Enforce our Terms of Service.
Enforce our Affiliate Program Terms.
Protect our rights, property, and safety.
Protect customers and the public.
Investigate fraud, abuse, or security issues.
Defend legal claims.
31. BUSINESS TRANSFERS
If Titilio.com is involved in a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.
32. YOUR CHOICES
You may:
Unsubscribe from marketing emails.
Opt out of SMS marketing.
Disable cookies in your browser.
Contact us to request access, correction, deletion, or opt-out.
Avoid submitting optional information.
Use available platform privacy controls.
Adjust ad preferences on third-party platforms.
Use available cookie or privacy tools on Titilio.com.
33. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When we update it, we will revise the “Last Updated” date above.
Your continued use of Titilio.com after changes are posted means you accept the updated Privacy Policy.
34. CONTACT US
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
Titilio.com / Titilio Life Labs
Email: info@titilio.com
Titilio Life Labs
Where Science Meets Performance.
To Your Health, Peace and Lasting Success.
